Company

Cabana Interiors Ltd
2 West Street
Tavistock
Devon
PL19 8AD

Tel: 01822 611000
Email: sales@cabanainteriors.co.uk

VAT no: 303 3860 32

Website
This website is owned and operated by Cabana Interiors Ltd.

We are registered in England and Wales under registration number 13883529 and our registered office is at 2, West Street, Tavistock PL19 8AD .

 Our principal place of business is at 2, West Street, Tavistock, Devon PL19 8AQ.

You can contact us:

(a)    by post, to the postal address given above;

(b)    using our website contact form;

(c)    by telephone, on 01822 611000 or

(d)    by email, using sales@cabanainteriors.co.uk

Ordering
Simply “Add to Basket” to add items to your basket as you are shopping. You can view the contents of your basket at anytime by clicking the “Basket” button in the top right of each page. Once you are happy with your selection simply click “Checkout” and follow the on screen instructions which will take you to the secure payment page.

Prices
All prices quoted on our website are accurate at the time of publication and are quoted in £ pounds sterling and are inclusive of VAT. We reserve the right to amend prices.

Delivery
We use Couriers and Royal Mail.
Stock items will be dispatched 2 to 5 working days from date of order.
Back orders – approximate dates will be notified by e-mail.

Standard delivery £4.95 (UK Mainland only, not Scottish Highlands)
Standard delivery £9.95 (UK Areas not covered by above)

FREE delivery on orders of £75 or more (UK Mainland only, not Scottish Highlands)

Exceptions on standard delivery do apply to the following:
(UK Mainland only, not Scottish Highlands).
Sienna and Tuscan tub chairs delivery £17.50
Some selected mirrors and some fragile table lamps £30.00
Calypso Dining chairs £75.00

Furniture can be delivered. Please ask for a quote.

Please contact us for delivery charges outside these areas in the UK, and for Europe and rest of world.

There are many items that are too fragile to dispatch which can be ordered online but are collection only from the store at :-
  2 West Street, Tavistock, Devon, PL19 8AD

Please check the product information for approximate delivery /order times and delivery charges as there are always some exceptions. If you require more info please contact us.

There are some items you cannot order online and you will need to contact us directly to order :
e.g. Furniture, larger rugs.

Returns 
If you have a problem with any product ordered from us, or are not delighted with it for any reason, we would like to hear from you. Please email us at sales@cabanainteriors.co.uk

If you do need to return any goods to us you must notify us via e-mail prior to returning, please make sure that they are packaged securely and in their original undamaged packaging. The return of goods is your responsibility. We strongly recommend they are returned using insured registered delivery as we cannot accept liability for goods lost or damaged in transit. Please retain post office receipt for proof of postage. This is really important as we can only issue a refund once we have received the goods, in their original condition. Return postage will be non refundable.

Please note items purchased directly from the store at 2 West Street do not have the same returns online policy. Purchased items from the store can be returned and exchanged for another item in store or a credit note given to be used at a later date.

Cancellations
You may cancel your order (once accepted by us) for any reason, only up until the point of dispatch. However if we have specifically ordered some items for you these can only be cancelled within 3 days of ordering. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.

Claims
Any goods damaged / broken / faulty received need to be reported to us within 2 working days of the delivery to sales@cabanainteriors.co.uk together with images of the problem where applicable. These items will either be replaced or refunded. We may arrange uplift and return of the item.
This does not affect your statutory rights.

Please return all goods to:
Cabana, 2 West Street, Tavistock, Devon, PL19 8AD

Product availability
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.
If an item is out of stock we will e-mail you with the option to cancel your order, or having told you when we can fulfil it, to wait for delivery. We may deliver your order in instalments as when they are available.

Product descriptions
Every care has been taken to describe items as accurately as possible, however slight variations may occur in colour/ size/ texture and shape due to the handmade nature and natural materials of these goods. Imperfections and small marks are inherent and part of the charm of these products.

Many of the products are unique. We cannot accept any responsibility for any variation caused by the browser software or the computer system you use.
We reserve the right to amend prices.

Customer services
We aim to provide excellent customer service, because our customers are very important to us. If for any reason you experience a problem with your order, please do not hesitate to contact us by email sales@cabanainteriors.co.uk and we will do our very best to try and rectify it as soon as possible.

Payment
We accept all major credit cards and debit cards plus payment through PayPal
All prices are inclusive of VAT.